Privacy Policy

Effective Date: 27/05/2025
Last Updated: 27/05/2025

Locksbrook Renovations ("we", "us", or "our") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.locksbrookrenovations.com.

We may collect and process the following personal data:

• Identity Data: Your name, title, and any other identifiers.
   
• Contact Data: Email address, phone number, and address.
   
• Technical Data: IP address, browser type and version, time zone setting, operating system.
   
• Usage Data: Information about how you use our website.
   
• Marketing and Communications Data: Preferences in receiving marketing and communications from us.
   

We collect this data directly (e.g., when you complete a form) and indirectly (e.g., through cookies and analytics tools).

We process your personal data under the following lawful bases:

• Consent – When you provide clear consent (e.g., signing up to a newsletter).
   
• Contract – Where processing is necessary for a contract with you.
   
• Legal obligation – Where processing is necessary to comply with UK law.
   
• Legitimate interests – Where it is in our or a third party’s legitimate interests, and your rights do not override those interests.
   

We use your data to:

• Provide and manage access to our website
   
• Communicate with you regarding your enquiries
   
• Improve our website and user experience
   
• Send marketing communications (if you’ve opted in)
   
• Comply with legal obligations
   

We do not sell your personal data. We may share your information with:

• Service providers: such as web hosting, email, and analytics providers.
   
• Regulatory or legal bodies: when required to comply with the law.
   

All third parties are required to respect the security of your data and treat it in accordance with the law.

If we transfer your personal data outside the UK, we will ensure it is protected by appropriate safeguards, such as adequacy decisions or standard contractual clauses approved by the UK government.

We implement technical and organisational measures to secure your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Details of specific retention periods are available upon request.

Under the UK GDPR, you have the right to:

• Access your personal data
   
• Request correction or deletion of your data
   
• Object to or restrict processing
   
• Request data portability
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/
   

To exercise your rights, contact us at: info@locksbrookrenovations.com

Our site uses cookies and similar technologies.

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.

If you have questions about this privacy policy or how your data is handled, contact:

Locksbrook Renovations
Email: info@locksbrookrenovations.com